This Privacy Policy applies to any personal data we may process on our website or when you interact with us or make your purchase. Your privacy is important to us, and we are committed to responsibly managing your information in accordance with the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong.

What Information We Collect

We may collect some details when you visit our website or place an order, such as:

• Your name and contact details (email, phone number, and address).
• Information related to the purchase order and transaction.
• Consumer browsing behavior and preferences enhance the website experience.
• Documentation of communication if you contact us.

We do not collect more than what is required to provide our services and maintain a seamless shopping process.

How We Use Your Information

Your details help us:

• Handle and fulfill your orders.
• Answer your questions and help.
• Improve the performance and user experience of our website.
• Provide you with updates, promotions, or changes (with your consent).
• Detect fraud and protect against it.

Sharing Your Information

We do not rent, sell, or trade your information. More information is shared with specific services associated with third parties, such as payment processors and shipping providers, but only to complete your orders. Any data shared is done securely and in accordance with privacy laws.

Your Rights Under PDPO

Under Hong Kong’s Personal Data (Privacy) Ordinance, you are entitled to:

• Get the personal information that we hold about you.
• Request to correct any information that is incorrect.
• Revoke consent for marketing communications.
• Request that data be deleted when it is no longer needed.

You may reach out to us at [email protected] for any kind of queries.

Data Protection and Security

As all sensitive and personal information is secured accordingly, we ensure all possible means are employed to keep your personal information secure. We ensure that your data stays protected during transactions through encryption and secure protocols on our website.

Changes to This Policy

This Privacy Policy may be periodically amended. Any changes will be reflected on this page. We suggest you check this page at regular intervals to stay updated.

Get in Touch

If you do have questions or concerns about how we handle your information, please feel free to contact us at [email protected] .

We're committed to the privacy of your information and thank you for your trust in Tuispo.